Hiring company: Masonite
Job Description: Receptionist/ Office Admin
Work Location: Jefferson City, TN
At Masonite, we understand that people are key. In fact, it’s one of our Cultural Pillars.
We are a composite of diverse people who come together by showing support and respect to one another. We hold the door open for each other and for new ideas. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls. Join us!
Overview:
As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Duties & Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Knowledge, Skills & Abilities (Must possess or be willing & able to learn):
- Use a computer to read order specifications, update databases, and retrieve/update data as required.
- Must possess basic reading and writing skills.
Physical Requirements:
- Stand in one spot for long periods
- Work in an environment that can be hot or cold, noisy and/or dusty
Education & Experience:
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree: additional certification in Office Management is a plus
Safe Production:
Masonite strives to maintain a target 0% safety incident rate. Safe production weaves worker safety with efficient production into our daily operations. We keep safety at utmost importance and want our employees to go home in the same condition as they arrived at work.
Our Cultural Pillars:
- Integrity Under Pressure
- People are Key
- Hold the Door Open
- Flexibility in Every Fiber
- Results Hinge on Accountability
- Crossing the Threshold