Hiring company: Masonite
Masonite in the UK is a true door category leader combining the experience and craft of four leading door manufacturing brands, Premdor, Solidor, Door-Stop International and National Hickman Industries. Offering comprehensive and compelling product portfolios that provide the perfect door solution for every opening, from creating beautiful homes to defining world-class commercial spaces and everything in between.
We are currently recruiting for a Order Processor The main purpose of this role is to process all customer orders accurately and in a timely fashion and to ensure that all customer orders are acknowledged correctly.
Our Order Processor perks and benefits are:
- Competitive Salary
- 25 days holiday
- Salary sacrifice pension scheme
- Free onsite parking
- Healthcare cash plan
Order processor Overview
In this role you will be:
- Process customer orders/ quotations/ ammendments
- Check colleague’s processed orders and send acknowledgements.
- Liaise with Customer Service Advisors to ensure customers’ orders are processed correctly.
- Contact customers regarding queries on orders and file relevant paperwork.
- Ensure records our maintained
- Dealing with customer queries/ complaints via telephone and email
About you!
- Strong previous experience working in an order processing environment
- Outstanding attention to detail
- Outstanding administrative and organisational skills
- Ability to work on your own but also be part of the team
- Technical persuasion
- Flexibility
- Team commitment
- Good level of IT literacy (Microsoft packages/ Evo)
About us
At Masonite, we believe a door is more than just a door; and we also know that the employees who build our doors are more than just employees, they work in environments that promote a culture of creativity, collaboration, adaptability and integrity based on a strong commitment to our vision.
In 1924, William Mason did not change the industry when he created Masonite, he created a new one, one that transformed waste into worth and materials into what matters. That revolution is part of Masonite, it is how we are changing the way people think about doors and making everyone see that doors are not about keeping people out, they are about letting people in. At Masonite, we keep our doors open to new perspectives, new voices, and new opportunities. We break down barriers and we help people walk through walls.